Privacy Policy
Our contact details:
Name: HealthSay Ltd
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email address: about@healthsay.co.uk
The type of personal information we collect:
We currently collect and process the following information:
Name
Email address
Phone number
Date of birth
Other personal identifiers, contacts and characteristics
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
You submitted your personal information to HealthSay for the purpose of us connecting you with a desired healthcare provider
You submitted your personal information to HealthSay for the purpose of us connecting you with potential patients
We use the information that you have given us in order to: fulfil our service of connecting patients and providers; contact customers to ensure they are provided the desired services; authenticate customers to help ensure they are genuine; to monitor the effectiveness of our services and advertisement campaigns.
We may share this information with organisations or individuals we are required to contact to fulfil the service you are seeking to access. For patients, this is providers for whose services you have requested. For providers, this is potential patients.
Third party vendors, including Google, use cookies to serve ads based on a user's previous visits to your website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. To opt out of a third-party vendor's use of cookies for personalised advertising please visit www.aboutads.info.
By using this website, you are consenting to our cookie policy and terms and conditions.Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: HealthSay Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(f) We have a legitimate interest.
How we store your personal information:
Your information is securely stored.
We keep names for 10 years. We will then dispose of your information by removing it from all databases with professional help.
We keep email addresses for 10 years. We will then dispose of your information by removing it from all databases with professional help.
We keep phone numbers for 10 years. We will then dispose of your information by removing it from all databases with professional help.
We keep dates of birth for 10 years. We will then dispose of your information by removing it from all databases with professional help.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at about@healthsay.co.uk or 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ if you wish to make a request.
How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at:
HealthSay Ltd
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk