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Guides
Healthcare can be complex. So here we've compiled some guides to help demystify the system.
National Health Service

Guide to complaints in the NHS

The NHS provides vital services to millions of people every year. Inevitably though, it is not perfect. Therefore, if you feel you have a concern or grievance, learn where you can go to address concerns and the process for making a complaint.
National Health Service

Guide to the NHS treatment pathway

Gain a grasp of the NHS treatment pathway, and use it to better understand your treatment.
National Health Service

Switching GPs: A guide to finding the right one

Thinking of changing NHS GP? As the first point of contact, it's important to find the right GP that meets your specific needs. Learn how to find, compare and change GPs to access better care near you.
Private Healthcare

How to use private health insurance

Private health insurance is the most popular way to access private healthcare, yet the process of using it is not always clear.
National Health Service

What are your rights in the NHS?

An overview of your rights, and how you can use them to optimise your healthcare.
National Health Service

The right to choice in the NHS

Learn about the right to choice in the NHS, including where it applies and how to apply such rights to improve your healthcare.
National Health Service

Self-referral: the secret to fast-tracked treatment

Self-referring allows patients to be seen quicker and easier. Learn what it is and how to self-refer.
Private Healthcare

Self-paying for private healthcare - a guide

In England, self-paying for private healthcare is on the rise. So what are the key considerations? How can you fund it? And how does it work?
Private Healthcare

Private healthcare: how much does it cost, and is it worth it?

While the NHS provides a number of services free-at-the-point-of-use, it can make sense to pay for private healthcare, allowing access to better facilities, shorter wait times and more choice.
National Health Service

On the NHS waiting list? What you can do to improve your healthcare

With millions on the NHS waiting, it has never been more important to be aware of your rights, and how you can improve your healthcare and be seen quicker.

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Learn how the healthcare system works, and make informed healthcare decisions.
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FAQs

Our search features help you easily find and compare NHS services, be it specialist consultations, procedures or scans. Our guides are there to provide clear and concise information about the English health system, helping you to take control of your healthcare.
Find and compare services currently only cover the London area.
England, Wales, Scotland and Northern Ireland run their own health services independently, and as a result have different policies and guidance in many instances. While we aim to expand our services to all four nations, currently our guides only apply to patients in England.
All our data is collated directly from providers and indirectly via open source information published by, among other sources, NHS digital, NHS England and the Care Quality Commission. We take a number of steps to ensure the accuracy of our data, however we are ultimately dependent on third-parties, and thus cannot guarantee its reliability.
All enquiries should be directed to the information provided on our contact page. While we aim to reply to all enquiries as soon as possible, please note that replies may take some time.
If you would like us to show your services on HealthSay, please contact us.

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